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  • We had Dennis Goze show up at our door. My first thought, "ugh. Not another salesperson". However, I am glad he showed up. He is very down Earth, knowledgeable and doesn't treat you like a quota. He treated my husband and me like ohana (family). He got to know us and our family, gave suggestions of equipment that would benefit us and explained everything thoroughly. He didn't pressure us. He said he understood how moves can be overwhelming and didn't want to add any more to our plate. I appreciate that. I seriously hope a supervisor sees this and gives him a pat on the back (or raise :-) ) Moving on to the installation technician, Joel. Where did you find him? He is just as AWESOME as Dennis. Wow. He was super nice and knew his stuff. He explained things thoroughly. He checked the system and rechecked it a few more times to ensure the system was working properly. When we were entering in our pass codes, he left the room (on his own) to ensure our code security. Any time after that, if we had to enter it, he turned his back so he wouldn't see it. Great guy! He was also down to Earth and funny. Nice to have service people treat us like people. He also deserves a pat on the back (and raise) Great job, Dennis and Joel!!!! Mahalo! Siobhan
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