I arrived around 1pm on a Wednesday. They were not extremely busy, but they weren't slow either. I was greeted right away with a "What you need" followed by "pick a color". I didn't have to wait long to be seated for a pedicure. The women doing my pedicure wasn't very pleasant. She didn't attempted to speak to me aside from asking what kind of pedicure I wanted. Perhaps her attitude remained crappy because I only picked the basic pedicure (because I had just had my toes done 2wks prior & basically just wanted a polish change) but she was almost rude. She didn't smile, or talk, was very rough. She cut, my heel with her callous remover and she clipped my Nails without asking if I wanted it cut first. She also cut it uneven, so my nail has an angle to it. Needles to say I will not be returning, & I will never recommend.