If I could rate 0 stars I would. My son has been seeing Dr Vu since newborn and the past 3 years have been HORRIBLE. Yesterday's experience was the icing on the cake. My 6 year old son was POSITIVE for strep throat, after 2 hours of waiting we finally left the clinic at 4:55 pm (they close at 5). 3 prescriptions were to be sent to the pharmacy. They never were sent!! How convenient? It's after hours now, and the after hours nurses don't have access to records. I was furious. I called the office today 4 times- the girls at the front took a message stating someone would call me back. NO CALL BACK. I am beyond furious. My poor son has 0 antibiotics, and no medications that will help cure his strep. WOW crap service. I call the after hours nurse again asking what she suggests "going to urgent care"... So I can just hand out another copay!? I am NOT HAPPY at all. I will not be going back to Dr Vu's office. The nurse Sherrie is also extremely rude, seems like she hates her job or is a very unhappy person. Horrible horrible place.