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| - Caution: If you look at the *other* reviews, you will see other people complaining about the cooks sneezing on the grill and nose picking, seeing cockroaches and filth. My review is of our recent experience.
We got in line to place our order. While in line, we scouted out a table that would accommodate the 7 of us and there was only one. Although the table had been wiped off, the seats were dirty and there were squished hamburgers and french fries squashed into the carpet underneath that table. Not just a few...many.
After placing our order, which was $100 for hamburgers and french fries for 7 people, the floor and chairs had the same mess, so we asked if they could clean that place. (Most tables there only seat 4 people)
We walked over to the table and the girl who was cleaning the table was mad and told us that we could have chosen any other table...she would have pushed them together for us. Really, there were not 2 next to each other and I am not sure why she would make a big deal about cleaning this table. Factually, it was a disgusting eyesore for everyone around. Fuddruckers is not really an inexpensive place to buy hamburgers, it was $14 per person on average and some of our party were children. The point being, no one wants to pay that much money and sit in a really filthy place. In my opinion, they do not have enough employees to designate for cleaning and this girl was overwhelmed. She kept complaining out loud where guests could hear.
It got worse: While waiting for our food, some guests got up because there was a COCKROACH on their booth and we watched in disgust for 5 minutes while this employee chased around the cockroach and then found others, which were apparently coming from under the booth seat ( It was the kind you can lift the chair top off and the bottom is a hollow wood bench. )
They called our name and we went to pick up our order. Unfortunately, they had overcooked my child's chicken tenders so much it was a dark brown and hard as a rock. They did remake it, but the fact is, they never should have tried to serve something like that. Where is the quality control?
Bathrooms are grimy, black grime is built up in every corner. The carpets need to be cleaned.
So, attitude, unsanitary and burned food. It's gone way downhill since our last visit. Maybe the health department needs to come take a look.
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