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  • I would have loved to review the food here but unfortunatly I never got the chance. My wife and I went to Levy's yesterday around 12:30 with a groupon. When we got to the empty restaurant we were seated and handed the waitress the groupon. She informed us that the ticket was only for dinner and that dinner started at 1pm. They are only open until 3pm on Sun and Mon. The coupon was for a potatoe pancacke, 2 sandwhiches and 2 drinks. I asked her if there was a different menu for lunch and dinner and she said no it was the same. She said we could hold onto the coupon and use it next time we come. I was amazed that they would not honor this coupon for 30 minutes in a dead restaurant. I asked to speak to the manager who came over to us with such an attitude. She did not even say hello or ask if she can help. She just told us that they dont serve dinner on Sunday and Mon and that the coupon was only good for tues-sat. When I told her that it did not say that anywhere on the coupon she told me that they have the right to make up whatever hours they want on it. I informed her that I work swing shift and my only days off are Sun and Mon and she said that was not her problem and we should have called first to see what hours they would honor the coupon. Right then and there I knew we were dealing with someone who had no clue about customer service and gave up. Being a native New Yorker and always looking for a good jewish deli, I was very disappointed that we didnt get to try the food. I would not go back there if the meal was free. With so many choices in Las Vegas a place like this does not deserve to be in business a minute longer.
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