Honestly one of the cleanest and nicest airports I've ever visited.
CUSTOMS: This part was pretty quick, they had a ton of individual kiosks for you to answer their questions and scan your passport. I just didn't like being interrogated, I always get anxious having to go through that part.
CUSTOMER SERVICE: Great customer service, everyone was so nice and friendly and eager to help. I especially love the hospitality team, easy to spot in their red vests and cowboy hats. They were incredibly kind for helping me find my way to the car rental.
TSA: This is where I had to knock down a star only because TSA is ridiculously strict. They made us take all of our liquids out of our bag otherwise they would send it in for screening. It took forever having to take everything out, LAX doesn't even make us do that!
RESTROOM: RIDICULOUSLY clean! I was incredibly impressed. Make sure to use it before you leave the airport!!!
FOOD: They have a lot of food options here, even their little food court at the gates serve decent food and it isn't ridiculously overpriced. I got a small Tom Yum noodle soup for about $5.
FLIGHTS: So our flight got delayed by about 15 minutes, they switched gates last minute on us and notified us a bit too late. However, we did manage to get back to LA on time. I heard another flight got delayed by 3 hours, so they gave out food vouchers to compensate for the delay.
Overall, I love the cleanliness of this airport. I was extremely impressed with how pretty it is and how nice everyone is here! I wish LAX was half as nice.