I have not stayed here, only gambled and dined, but I feel the need to shout out loud about the customer service!
Last night my phone rang. I look at the caller ID and see a 702 area code and think, "Who the hell is this?" I answer and learn that it's a customer service rep who wants to know how I enjoyed visiting the Wynn ( I signed up for their players club). I tell her, and she gets all happy about how I liked it... and then asks when I'll be back in Vegas. I tell her when I plan to be, and she tells me to call her direct for a good price.
That was nice of her. I guess that's the kind of service you get from a ritzy snobby place like the Wynn.