I got my thanksgiving turkey from them last year and that was my first interaction with them. I was running late and it was close to closing time. I called them (it was the day before thanksgiving) and they stayed open so I could come pick it up. The turkey was delicious! This year, they called to ask if I wanted to order another turkey. I certainly do and was glad for the call- I typically forget to do this in time! They are wonderful, pleasant and professional. I will definitely use them more frequently!