Einstein Bros is one of the few franchises I respect, so this review is not about the food (although my lox was a bit sparing on the cream cheese); it's about the service.
I came here quite cheery on a Saturday morning, and the one taking the orders was in such a vile mood. I had to repeat my order to her several times because she was mumbling under her breath to repeat my order back to me, all while glaring at me as if to project whatever problems she was having. Fine. Whatever. However, even after finishing my meal she continued to be huffy, publicly. I've never seen such a display before in front of so many customers.
Warning to businesses about employee morale.