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| - I'm updating my previous review after staying at the hotel this past weekend for the 2nd time. After this 2nd stay I have a different opinion on this hotel.
Here are the Pros: The hotel has a great location, a pool, mini fridge in room,free wifi, free public printer/computer and free parking. The room service breakfast was nothing to write home about, but it was brought up fast and the girl who delivered it was polite. The hotel overall is very clean which is a big plus!
And now here are my Cons:
-The hotel and the rooms are outdated for my taste, I guess their going for a colonial look to match the capitol, but some of the furniture has seen better days.
-Had to take two separate elevators to any room above 7th floor
-The front desk staff on a Saturday night could not be bothered to give me a number for a cab company, he told me to just stand outside in the cold. If the square wasn't blocked off for a marathon maybe I would have found one, ended up getting an Uber instead.
-And now to my real beef of the weekend and why I most likely will bring my business elsewhere: The same front desk clerk was unenthusiastic when I asked him to look up the parking ticket I had accidentally left in the room. Eventually after a few eye rolls he looked into it. I thought this was nonsense because they mention to you as you check in that if you forget your ticket they can look it up for you! The night bellhop was equally unhelpful. I fully understand that a lost ticket is probably annoying, but I was literally the only guest around so these guys were not busy at all, they were just being straight rude and lazy. I tried to explain my key chains to the bellhop who seriously couldn't even be bothered to look. He told me to look for it, so I went into his station and looked at a huge wall of keys with no help from him. I was being extremely polite and tried to make small talk multiple times and he showed zero interest. Then because it is valet I had to be walked up to my car by the same rude guy just to get my coat. Overall the whole experience with the night-staff made me feel like my $175 that I paid for a night wasn't worth jack to them.
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