Planning a long distance family trip and wanted to rent a van instead of driving my own vehicle, came here on a Thursday afternoon just checking out prices between different types of vehicle, Clark greeted me at the entrance with the door wide open. He spent few minutes gathering my info and asked what I was looking for, he printed out an estimate quote on how much the rental fee would be without any insurance coverage. He took time to listen to what I need and not what he wants. I asked if I can make a reservation or even put my credit card info to hold it, he told me to come back when it's close to my vacation and we'll go from there. Good attitude even when someone was just comparing prices and not actually booking at the time. Definitely will come back here and rent it from this location.