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  • I went to Boston Market, Solon, tonight for take-out. Very efficient and friendly staff behind the counter except when I ordered, there were no green beans or mixed veggies ready so I had to wait. I don't not mind waiting. A couple came in while I was waiting and ordered and then they were also waiting on the green beans. After about 7-10 minutes, the manager, who was busy filling a large group order, asked the couple what they were waiting on? They responded green beans. The manager totally ignored me standing there waiting. Mind you, I was waiting 5 minutes on two veggies before the couple even walked into Boston Market but the manager didn't bother to ask me what I was waiting for and he was up front most of the time filling the large group order. I must be invisible. The manager then offered the couple a brownie or cookie for their inconvenience. At that same time, the veggies came out and I got my order and left. Like I said, friendly and efficient staff even though they need to keep the side options filled for availability and no waiting but the manager definiitely needs to work on his observation skills. I would have passed on the cookie or brownie but being made to feel like I am visible is not cool.
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