So I gave them another try after staying away for a long while due to poor quality basically. Mr. Tra is the one to see for nails and Amy for your pedi. Mr. Tra knew exactly what I wanted without me having to say much. My nails aren't thick, lumpy or wide. They are smooth l, narrow and thin. I didn't get any special shape. Just natural. Amy is so good with giving pedis. She trims, cleans and polishes great. And her foot and leg massages are everything. She really applies the right amount of pressure. They're back to my nail "go to" for now.