This franchise used to have a homier feel to them, now that they have hit the big cities, they have become more like cafeteria's with table service. big boring faceless places, overworked and stressed wait staff due to the volume. And the food was just average at best.
I've been here twice and probably will likely never return if i can avoid it. Not that i had an horrible experience here, or that the food was terrible, i just found the whole experience very rushed, and again very cafeteria like, and for the price, i just don't think it's worth it. I'd rather go elsewhere with better atmosphere and food.
This franchise has really lost it focus.