I was in desperate need of a haircut, my hair was unruly, dry, brittle and just an absolute mess. Vanessa reached out to me after I had sent a Yelp message to the salon. We made an appointment and she was kind to confirm the day prior (that is a necessity for me since my schedule is booked up and NEED reminders). I got the salon and she directed me to their own little spot where there was another client. Their place was nicely decorated and had a great vibe. Vanessa asked me questions about my hair routine, what I use.. And she responded to my questions as well. She told me everything she was doing to my hair as she was doing it. She didn't pull or damage my hair even further, she brought my hairs bounce and curls back! She showed me products for my hair but not once did she turn into a salesperson. That is appreciated. The next day she texted me and asked how my hair held up to the treatment, which was absolutely kind of her since no other hairdresser has ever done that. I definitely recommend this girl! Going back to get my ends trimmed in some weeks for sure! Glad to have found her. THANK YOU VANESSA!!