1. Worst Einstein's EVER. I don't know how they do it, but they manage to screw up my order EVERY SINGLE TIME. I kept going back because it's close and convenient but I'm done. Never going back again. The incompetence at this location is baffling.
2. when someone asks for a bagel to be toasted, it should not come out as soft as it was when it went in. If you can't toast a bagel, close your doors, you are wasting your time. People are constantly having to ask you to toast bagels again. Do something different, ffs, bc what you're doing is clearly not working.