As others have said, this place should not purport to be a "Medical" weight loss clinic. It truly is a "get what you pay for - here are some pills that will help - you figure it out - and don't die in the meantime."
The staff is friendly and tries to be helpful. It isn't their fault that their employer has not designed a system that will provide truly supervised medical weight loss. But if you want quick and easy access to B12 shots and appetite suppressants, this place will serve you well. I wanted to lose 6 pounds and I did it in three weeks.
If you have serious weight loss needs or truly want someone to show you the way, this is not the place for you.