Ordered and pre-paid for a couple of carb gaskets for my street bike on Oct. 3; told by parts guy it would take 1-2 business days for the parts to arrive. On Oct. 14, I still had no parts and no communication from them. When I called to cancel the order (I found the gaskets I needed elsewhere), I was informed that my parts arrived the day before. Why no one called, I'm not sure. Regardless, having to wait 1 1/2 weeks for a couple of gaskets is unreasonable, in my opinion. The fact that there was no communication to explain the delay, no phone call from them when the parts finally arrived and no apologies from their parts department staff for any of this is disappointing. Giving two stars instead of one only because they agreed to fully refund my money without hassle.