So Mike refused to give me an estimate on a 3 1/2 ton 92% furnace, saying he would lose his license. What an idiot. Obviously the 3 ton I have now is NOT working and what does he care that I want a 3 1/2 ton. Obviously he does not need my business. I would NOT recommend this company. They don't like it when customers know their business better than they do!
I wrote this review BEFORE I spoke with David, the owner. As you can see from his response below, being a bully is part of their game plan. Yes, Renee was sweet and Craig was awesome and knowledgeable, but hurtling insults at me, a potential customer, is bad business. No wonder Michael is a jerk! Seems to be accepted. Very sad indeed.