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| - Did not live up to the hype.
We went looking for those "intelligent" dog toys... you know, the puzzle type deals where they have to figure it out to get the treats. They listed about a dozen of them on their website.
The girl at the front looked like she was about to leap the counter and chase me down, because we headed into the warehouse and I didn't hear her go "Ma'am? Ma'am?!" the first time. (GRAH, don't call me "ma'am", I'm only 21, dammit!)
When I did hear her and turn around, she told me I had to leave my purse up front, which REALLY, REALLY ticked me off. I carry a very expensive bag and it usually has a very expensive phone and wallet full of cash in it. I do not let it out of my sight, ever. Ask any girl - being asked to leave your purse with someone just makes us uncomfortable.
Aside to the owner/managers:
Dear Ryan's, I'm sorry you have been stolen from, but that's a hard fact of retail business. Maybe 1 in 500 people will steal and it's not as big a deal as you're making it out to be, ya cheapskates. You can absorb a $3 toy here and there. It's really insulting to be treated as untrustworthy and a criminal when you haven't done anything.
(The purse bit set the tone for the whole trip).
The place was very dim (I know it's a warehouse, but it shouldn't be a 2/5 on the light intensity scale).
The prices were maybe $1.50 below retail stores at the most. It really wasn't worth the drive for us to save that... If you live 10 minutes away, sure.
There were a ton of business-dressed shoppers who seemed miffed at my dog being with us (ew, dog hair in the air!), and at one point we were down an aisle and turned to see about 5 shoppers and employees all standing at the entrance, staring at us. I felt like I was in Children of the Corn, when the girl turns to see all the kids murderously watching her.... It was super creepy.
80% of the stock was stuffed toys and dog clothing. My dog's mouthiness and chewing power would make a great white shark jealous, and he needs tough toys... A stuffed skunk ain't gonna cut it. I saw nothing truly suitable, unless we somehow missed it (and we walked through twice).
To top it off, they only carried 3 of the puzzle type toys, when they showed a dozen on their website. Nothing like driving to central Phoenix from Scottsdale and not having what you came for. Again, we looked everywhere in the warehouse and didn't see any more.
We left with the "Dog Tornado" (which is quite fun) and a knotted rope that looked pretty tough, but my dog has had it for about 30 minutes and has chewed halfway through the knot in the middle... Le sigh.
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