I hate to fly. I really do. It is ironic b/c I am a travel agent but flying makes my belly upset, so I really don't love it. With all the travel I do and flying from Indy...I never have a nonstop ANYWHERE...unless I'm going to Chicago and often, I am suprised we don't "stop off' in South Bend....
Anyway...Charlotte's airport is BY FAR the best airport I have ever flown through. For one thing, they are great about keeping things on time unless a flight is delayed from somewhere else. I know this is more the airline, but I have never been delayed here.
They have great food and coffee places, shopping options and plenty of walking room through terminals. And, my favorite are the huge open windows and rocking chairs to relax in while you are waiting for your next flight. It is the "homiest" airport ever. :)
It's updated, nice, clean and wonderful if there is such a thing!! I highly recommend that if you have to have a layover, do your best to fly through Charlotte. :)