I've lived in Tempe for about 41 years and been using B&B for about as long. Chuck used to own it and then he retired and his daughter took over. She didn't miss a step. Same down home attitude from the "old days" and the prices and knowledge are great. If you need to empty your pool, check out the price and then call home depot or any rental outfit. Then go and rent your pump from B&B. Tell em' Spanky sent ya. . . . and NO, I didn't get squat from them, except Great Service.