It has been a while but I'm back now.
I use to shop at JC Penny often but stopped when the sales started decreasing. I'm happy to say the sales are back and so am I.
I thoroughly enjoy the shopping process (both offline and online) at JCPenney. The in-store customer service reps are incredibly helpful, and I find the online shopping experience easy to navigate and I usually find exactly what I am looking for. It's not always easy to find a retail experience online that makes you feel confident and secure with uour purchases as JCPenney's does.
If you haven't been to JC Penny in a while I would recommend you visit the stire or online.