We saw the 3.5 star rating but decided against our better judgement and try it anyway. We arrived around 6:30pm, Saturday. It was busy and we waited about 20-25 minutes prior to the hostess sitting us at an outside table. No menus were provided so 5 minutes later we asked the hostess for menus. No server showed up for 10 minutes, so we stopped a server rushing by our table to ask for our server. Not sure who your server is, so I'll take your order. I ordered a bacon cheeseburger which apparently is a special order, because they charged me two dollars more than the BBQ bacon cheeseburger (9.45) on their menu (why not remove the BBQ sauce and charge me the normal 9.45 price? I ordered my burger medium, got it 55 minutes later, medium-well to well-done. My family also ordered various burgers, requested medium-well and medium-rare. All arrived cooked longer than requested and lacked flavor. The fries were mushy and greasy, so we asked for new fries. They assured us we would not get charged for new fries...oh how thoughtful! My mac and cheese side dish was runny/watery. This food is standard to sub-standard pub food. Beer was good, though! Service is slow and the wait is simply too long. Hire more cooks and staff! Honestly I would have been more satisfied with a bowl of cereal at home. The reviews we read on the way home mirrored our experience. I'm guessing this place handles many vacationers and visitors and the owners simply don't care about quality control. We will never be back and that average 3.5 star rating is too high. Spend your money elsewhere.