I've been to this place numerous of times and never had I ever been TURNED AWAY!! I called to order for take-out and the phone went to voicemail 3 times. When I finally got a hold of someone, I asked if they were open & I was told that they were packed and busy. I asked if I could order for pick-up and the answer I got shocked me. I was told that they were TOO BUSY TO TAKE MY ORDER! I was furious & asked the guy if he was serious that he couldn't take my order because they were too packed and busy in house and couldn't take a minute to stop and take my order!!! So then I told him that he just lost a customer! It's too bad because I really like their food but being turned down for service due to the fact that they were busy is absolute bullshit! I've never been turned down just because the business is busy/packed! If it's too busy or packed, may I suggest to them HIRE MORE EMPLOYEES then! Don't take it out on the customers who are obviously not that important, especially the ones that are calling in for take out! I will definitely NEVER go back since my business is not welcomed nor wanted because they are just too busy to take an order over the phone!