Yep I'd say 2-3 stars sums it up! Great decor in the hotel and in line with Style in SLS. Relative to the poor reviews, it seems they have worked on the S in their Service. We asked for a dental kit - not only did it arrived in a mere 5 minutes but someone even called to double check it arrived - nice touch! The restaurants are delicious if you're into SoCal food. As for the Luxury, we stayed in a suite the Lux tower which does have its own complementary VIP lounge that has tea, coffee, snacks, etc which is nice but it's not as luxely stocked as the Aria Sky Suited lounge that serves champagne, wine and sweets like chocolate dipped strawberries and Pocky! The suite was huge with an awesome shower but strange because it was relatively sparsely furnished for such a large room - I could have set up a tent with room to spare in the room. The bed and sheets were indeed Lux as well. Firm bed and super soft sheets. So why only 2-3 stars? Because of the noise!! Good gosh - we were on a super floor and still couldn't escape the pool noise!!! Day and night! So you're thinking its Vegas right?! But there were mainly staff at the pool - it was pretty dead so why are they waking up the dead with so much bass?!?
More gripes? Wifi doesn't work well so I felt even more isolated than it's uber North position on the strip. Some local reviewer claimed its not that far from the strip and there's a monorail - this is factual but can we agree taking the monorail in the sketchy northern strip is not in tune with Lux? Sorry SLS, you're just not cool enough to justify the price given the location.
I wouldn't stay here again. It's just too much of a hassle and not worth it.
Other gripes - super tiny gym (something I'd expect at an Aloft not somewhere that charges me a resort fee) and tiny pool (as part of their efforts to force people to pay extra and go to Foxtail).
I'd probably overlook all the nit picking if I wasn't so cranky from poor sleep from the noise!!!! I had earplugs and it still didn't help. I didn't book a hotel room so I couldn't sleep in it (even if it is Vegas! Last time I looked, it was NYC that never sleeps!)