Absolutely outrageous treatment. Conn's and everyone who works there should be ashamed of their company.
My parter and I purchased a sofa and a kitchen table with 4 chairs. They offered him a line of credit for it. I asked about the interest rate. They said it was 27%. I said that is outrageous, no loan's should reasonably have that high of an interest rate. They then said there was a holiday special that my partner qualified for, 0% for a year, and then 12% after that.
10 months later I asked my partner why the principle on the financed amount was still so high. It turns out they had given him the financing at 27%. They don't list this information anywhere. not on the monthly bills. not online on their webpage (not even when you log in). The people in the store we bought the couch from refused to help us. Saying that only Conn's central customer service could help us. (even though it was sales people in their store that lied to our faces about the interest rate). Conn's central customer service was of course NO HELP AT ALL.
I paid off the debt in full but by this point they've already stolen more that $300 from us.
This place is as bad as payday loan sharks. They lie cheat and steal from their customers as a business model - and do it with fancy contracts hoping you won't notice.
Same on Conn's.