Chipotle tries too hard to be more upscale than it is, and reflects it in the pricing. $2 for a shot of guacamole? I like chipotle food, it's solid. But it's fast food. Nothing more. I was disappointed to see after the E. coli outbreak a lack of response in the storefront. I mean, food handling was great. But there were no specials, nothing to get customers excited about the future. The customer service was average, nothing extra. $10 for a steak burrito. WTH. It was not $5 better than the comparable carne asana I ordered from Federico's last week. Chipotle needs to lower prices. I wouldn't mind a drive thru either. The menu is simple enough. I don't like the hassle of waiting in line while hundreds of people pass by and talk all around the food, leave that for Subway cold cuts. Lower prices, specials, drive thru...or Chipotle is game over within 2 years.