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  • Horrible horrible place to go.. DO NOT waste your time.. they said that they accepted my insurance based on the fact that it was a dental emergency and I was in major pain.. I got to my appointment and was seen by the very cold and bitchy dr Barnes. Not immediately though, first the tech took at least 10 X-ray pictures putting me in even more pain but I'm thinking I'll be without pain shortly so I literally bit down and pushed through. Dr Barnes comes strolling in shortly after like she's the baddest bitxh in town.. smh, not even a smile when I tried to make a joke about my teeth. She really hates her job or something.. she just had a real bug up her butt. Anyway I'll give her points for explaining what was wrong and why I was in so much pain. She explained that I needed a root canal immediately and in as much pain as I was, I was ready to do it. She left the room saying that she would get prepped but one of her assistants would come and explain post op instructions. So this "assistant" walks in the and sits down next to my chair and pulls out paperwork.. stating the cost of this root canal will be a total of 1268 dollars and needed to be paid up front today. I told them I didn't have that kind of money on me at the moment and as far as I was concerned I was told my insurance would cover the cost. They said I was "poorly" informed and then asked if I could pay 588 today and the rest off within the next 7 days. Um NO! I have something called bills and it's the beginning of the month so I can't just cough up 588 no matter how much pain I'm in. She then handed me prescriptions for amoxicillin, Tylenol III and ibuprofen 800. She said this will temporarily fix the pain until I can pay for the procedure. I began to cry out of frustration and anger that not only did I waste my time, I'm now leaving in more pain than I walked in with because of the way the dumbass tech kept screwing up the X-rays. I came to this place to find comfort and for help with excruciating pain that was messing up my daily routines in life. However they dismissed me right away as soon as they found out I didn't have the money that I was told I didn't need to have. Dr Barnes didn't even come back to see me, I would've liked an explanation or an apology. Not to mention I had to uber to this location which costed an arm and a leg round trip. Before leaving, I asked the assistant what would happen if I ran out of the pain medications before I had the money to pay, she said to call in that case and that they would help with other solutions. Fast forward to today- 3 weeks later and I did my best sparingly using the medication (16 qty) only when it was absolutely unbearable. I called the office today and they literally said "if your out, your out.. when you have the money we will be more than happy to see you" I told her they were awful people and hung up. Please take my review into consideration and DO NOT give this place ESPECIALLY dr Barnes any of your time.. they don't care about the well being of their patients, unless you have the money to buy their attention I suggest you go elsewhere!
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