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| - I would not refer this gym to anyone. Trainers push you to sign up for their personal training sessions each time you go into the gym. Some people just want to go to the gym and not be hassled. Even with headphones in, you get tapped on the shoulder. If you don't sign up for your free one time training, calls constantly come in and they question you every time you go into the gym.
The end all for me was when I asked for my dates to be changed for my payments. I was told it was no problem and taken care of. First month that my account was overdrawn, I was understanding and emailed Jay, the owner for confirmation on the date change. He offered free training session. I declined, just wanted to be refunded the 25$ overdraft fee or even apply it to my account for the next month. Jay declined. I tried to be understanding as mistakes can happen and I get that.
Second time was the kicker for when the funds were taken out on the wrong date, it drained my account so I could not fulfill other financial obligations. When contacting the business owner, his response was offering free training sessions again and made it perfectly clear via email that he only wanted "his business to grow." Jay did not offer to refund the 25$ overdraft fees, did not offer to put it on as a credit to my account, just wanted me to take these classes/training sessions.
After several attempts at just getting the overdraft credited to my account, I finally reported the business to the BBB. Clearly he does just want his business to grow and is not looking to help those who are inconvenienced by his financial mistakes. I think I will just go back to LA Fitness where they were honest, trustworthy, and did not have an environment where you had to avoid eye contact to make sure no one hunted you down to sign up for more services.
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