My boyfriend and I came here to go to a type of time share presentation. We actually came here 2 days in a row because there was some confusion about are appointment time. After we got that cleared up we met with Kimber E., who did a very good job at explaining how everything worked and how it was different and better than the time shares we are all use to dealing with. Anyway we were sold after the detailed break down, from now on(in 45 days) we will be able to save so much more money; being that we are big travelers. We are very happy with the customer service and what we will be able to do in the future. All of our questions were answered and we got a chance to see the property we were on and some of the others by pictures and video. The only reason I gave it 4 instead of 5 stars is because we haven't actually used the vacation property yet.