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  • Barrique's in general is great - they know their wine, and they serve Milwaukee's own Alterra coffees and baked goods.I've been to two of their other Madison locations and enjoy the laid-back atmosphere and comfortable seating areas. However, this morning on my way out of Middleton, the staff at the Middleton Coffee Trader location was dismal. At 7:30 a.m., the assumption in a coffee shop three blocks from a major freeway entrance should probably be that people are on their way to work, or just generally not interested in a leisurely 15-minute wait for a latte! When I entered the store there was one person already waiting for an espresso drink, one person ahead of me and no one behind me. After one of the three employees rung me up, I waited several minutes as the barista VERY leisurely made the person in front of me's cappucino. She was literally pulling an espresso, standing for a few seconds talking to the other girl, then steaming the milk, then standing, and so on. After she finally finished the other guy's drink, she wiped her area down and took her sweet time to start my drink. It was very obvious I was there waiting, and very obvious that she was just wasting time. Meanwhile, her and one of the other employees started to argue with one another, all the while she does nothing. Finally, I tried to make eye contact with one of them, because I really was in a hurry to get back to Milwaukee. Finally, she made my drink, slooooooowly. As an aside, I'm not that uptight or fast-paced of a person, but customer service with no customer focus really gets on my nerves, and there is simply no excuse for ignoring a customer in a coffee shop at 7:30 in the morning. The whole experience left a bad taste in my mouth.
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