First off, i want folks to know that yes you may have to wait in the lobby a few minutes after your scheduled appointment time but let me tell you its well worth it! These doc's and their staff are dedicated to the well being of your beloved pet. They will spend the necessary time needed to look at your pet and answer all of your questions, they will not just usher you in and out. Seriously, theres a reason the waiting room is filled with pets!! i have nothing but wonderful things to say about this practice. I have two english bulldogs and I have seen all three of the vets. They are knowledgable and have been known to even take a pet home with them and monitor them at no cost, and tell me, who does that?! This is a very busy clinic and the staff does the very best they can to accommodate everyone but emergencies do happen. Trust me, if your pet was having an emergency I think you'd understand. Theo and Rocco love Saquaro!!! Paws down!!!