Yikes - even looking at reviews from MONTHS ago regarding overbooking and not being efficient...doesn't look like much has been changed in this location. Luckily, it wasn't for my wedding but I know I will NOT be coming here for that.
Pretty frustrating experiences and I've only been here three times. One to find the dress, have it altered and now to pick up the dress. The seamstresses in the back should not be responsible for booking their alteration appointments as they have now twice overbooked at my appointment time. They are really nice and can't say no, as they want to please their customer. However, if they have appointments made for a reason, they need to be strict about them and not allow walk-ins or random drop-ins to be respectful of those time who made an appointment. Will not be using them in future and would rather go to a local alterations place.