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  • Went for a Feb 17 valentines dinner with my wife. We were in our 60's. Made the drive from Maricopa 1 HR 10 MIN. Been here many times. Always make reservations on open table. As is the case each and every time other than your name on the list. The time of your reservation means absolutely nothing. Total incompetent reservation system. We have waits of anywhere 30-90 minutes with our open table reservations or any other call in reservation. After a long wait we were sat at a both by reservation desk. Either the table is too low or the seat is to high. Granted the seats are totally jammed in an old and need replacing. You can't get to eat the food on your plate without contorting your body to somehow bend over to get to it. The height is off. In over 50 yrs of eating in any type restaurant diner or dive I have never encounter a table like this except maybe in some exhibit in an amusement park. What am I supposed to do after a long wait to be seated for my reservation. Then sat down in a table from hell that made my back disability flair. Then my veal parmiagano comes out over cooked. Usually it's 5 star this time no star. I refuse to complain on Valentine's Day and ruin my wife's evening. Turns out she complained about something wrong with the table height on the hour ride home. By the way thank God like the other reviews my wife was smart enough to check for our 2 extra orders to take home. We were missing 2 of the 4 and would have drove home to MARICOPA WITHOUT IT. Are you serious doing this to other customers also.! I never gave Maggiano's less than 5 stars. We bring family and friends besides our special Christmas and valentine dinners and birthdays here but not after this last visit. After reading other reviews, if this is the way you treat your excellent customers, watch out. You want excellent Itallian read my other reviews. This is customer disservice at its highest level.. If you think people don't know what's going on you will find out soon enough in life you get back what you give. We both loved to come here and supported this restaurant. My mama didn't raise no fool. I' be eaten in the fines restaurants and the diners and dives. Something is has turned rotten in this Dining Establishments experience. When something is rotten I toss it in the garbage. I am not stupid , I am a nice caring decent human being. I enjoy restaurants that treat me that way. Don't hand me crap you know is over cooked for me to complain about. I'm not there to complain. Don't sit me in some God forsaken table that needs fixing or replacing and causes customers pain. You can't be that stupid.Sit in it eat in it. Then rip it out. Shame on you. I don't need to request get me out of the s__it hole on Valentine's Day. I can't be the only 2 people who ever sat there and complained. Just like we can't be the only people that never had a reservation that was even close!. Would you come back to this restaurant after reading this 100% true experience.? I wouldn't! , I'm not into the pain thing!!!!!!!
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