I noticed some of the reviews gave 1 star because they didn't like how the front desk was run. Well, for my experience they were fine, the doctor was amazing, and I saved almost $500 over what another vet wanted to charge to Neuter my cat and give him a couple shots (plus I had him chipped.) For that kind of savings I'd be fine if they hired the ghost of Don Rickles to hover around insulting me while I'm in the waiting room. I saved a ton and the doc rocks, but I guess if you're looking for a spa type experience where they serve you complimentary bottled water in the waiting room while listening to the soothing sounds of Yanni, then go ahead and pay way more elsewhere.