This place reminds me of uncle tetsu in many ways. And that is NOT a compliment.
The place is a logistical nightmare. Here's why:
-When you go in you see a line up and assume it's the line up to order, but it's the line up to pick up food. Everyone I saw come in stood in the wrong line until they were helped.
-It appears that they have only 2 friers in the back, and considering the size of the chicken that theoretically means they can only cook 2 pieces at a time. This means unnecessarily long line ups.
-Not enough seating.
The food is disappointing. The chicken is nicely cooked, but the breading/skin situation is a mess. The breading layer doesn't adhere to the meat layer and just hangs off. This makes eating it awkward and messy. This problem wouldn't arise if they choose a more conventional shape for the chicken.
In addition to the lacklustre seasoning, it really shows how the novelty of having a giant flap of chicken doesn't pay off.
Much like uncle tetsu, it probably appeals more to the asian palate, because it's not nearly seasoned enough to fit the North American definition of fried chicken. And just like tetsu the line ups are horrendous. Don't fall for the hype. There are so many better things to do with your time.