This place was pretty nice and clean but the service needs to be improved. My wife daughter and I walked in to have dinner. The greeter asked how many in our party. I said 3 and they said ok we will put you in the back. Didn't understand why we were being buried in the back and I felt somewhat insulted. Not worried about it because I will never go here again. This is why I am writing this to make sure that none of my friends or fellow yelpers get hosed like I did. It gets better so please read on.
Shortly after being seated our waiter Larry showed up and seemed very nice. My wife ordered a water, my daughter ordered a pink lemonade and I ordered a Guinness. Larry was slick with pressuring my wife to order a frozen drink. I noticed that on the menu you could ask the waiter about purchasing a pint glass or a hurricane glass for an additional fee. we were never offered if we even wanted to purchase the glasses. Larry decided that we needed them. When I ordered my meal I ordered The Texan. I ate the meal and it was not that bad. Larry was helpful and courteous. Then I got the bill and found that I was charged the 17.50 super sized price for the meal vs the 13.50 price that I noticed was on the menu. I didn't ask nor was I offered the super sized meal for the 17.50 price. Larry was slick again and had gotten over on me. I had not noticed anything at this point on the check. Larry tried to get us to have dessert but we passed on it. Larry had asked me to do a customer survey as he gets great feedback from his job. I assured him that I would give him feedback. He also sat at our table and tried to explain something else to us about a menu item that was not on our table. we declined to have it and Larry said I just had to tell you about it because I always forget.
This Larry guy basically got over on us and made us pay for things that we really didn't want. I could have gone back up stairs and made a scene but I figured I would just tell everyone what they did to me and hope that no one else gets taken. I WILL NEVER GO THERE AGAIN!!! I am sure that his company makes him do these things to people and this is why you must go down stairs to pay for your meal. They are a sneaky and they got me this once. Never again!! FK U HARD ROCK!!