It is hard not to give my experience 1 star... I am giving it 3 based on previous experiences I have had.
I have been into this Banana Republic quite a few times since I work close by... Service is typically good, but tonight, the men running the show seemed more interested in personal conversation then with assisting myself or any other clients in the store. The gentleman (I am assuming) supervising this evening, stood next to me for about three minutes talking with another male employee and not one time did either ask if I needed any assistance (as I was digging through sizes). I am in the customer service industry as well (as a Supervisor) and I would not for one second, be happy if I thought or found my team behaving in this manner.