After reading all of the glowing reviews, I was nothing short of relieved to contact iPro. Unfortunately, no one ever called me back. I continued to call, and finally someone named Mike sent me a text asking me what I needed. I let this person know that I found his contact via Yelp, and had a mishap with my iPhone 6. Per the previous reviews, I was under the impression that Mike traveled to your location, so I kindly let him know my location and asked what his availability was.
He didn't respond for five hours, and when he finally did, his text message was short and rude. He informed me that he was in a different part of town and I only had two options and that was it. No follow up, no intent to schedule an appointment. Very disappointed. I can't imagine how this service has such glowing reviews.
I can't be the first to have experienced this. Needless to say I took my business elsewhere - and for much cheaper than Mike quoted in his second text (he hadn't even seen my phone!).