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| - I was in the market for a new car and decided to test drive the new Honda Civic at Showcase Honda. The guy that drove around with me knew very little about the car or the features, but nevertheless I liked the car and asked what kind of deal they could offer me. So I sat down with the salesmen and they tell me the car that I like is actually not for sale, it was meant to be a loaner car for the shop (umm.. then why is it parked on the front row with all the other new Civics?), BUT they could call the owner and ask if he'd be willing to sell it to me, BUT the owner goes to bed in 15 minutes so I had to let them know RIGHT NOW! I had serious doubts that this car wouldn't be for sale tomorrow (and was pretty sure it wasn't the only grey Honda Civic in the Phoenix area) so I told them that it was a risk I was willing to take since I wasn't prepared to make a decision that night. They came back with a deal WAY over MSRP and full of all kinds of "packages" that were total dealership gimmicks. I told them I didn't want their packages, and wasn't willing to pay that much over MSRP. The salesmen kept asking about what kind of payment I was looking for, even though I kept telling him I didn't want to talk payment, I wanted to talk the price of the car. They left me alone for about 20 minutes, then came back with another ridiculous offer, but look! If you spread the loan out over 72 months look how low your payment is! I told them AGAIN, I don't want a 72 month loan and want to talk price of the car, not payment! And the price that you're offering is way over MSRP! So they leave for another 20 minutes and come back with another ridiculous offer. At this point I'm fed up with these guys so I tell them that this is a waste of my time and I need to leave. As soon as I stand up about 15 people come rushing up to me asking what they could do to get me in the car that night. I've never felt so hustled in my entire life, and told them there is nothing they could do and that I just needed to get the heck out of there! I practially had to run to my car like I was about to be torched by an angry mob!
The next day I went to Hyundai of Tempe and had a total opposite experience (check out my review for them on Yelp) and bought a 2012 Hyundai Veloster at a great price, without feeling pressured or hustled.
Definitely AVOID Showcase Honda when buying a new car.
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