So I was in my bathtub yesterday relaxing after a hard day's work, when my mother began yelling for me to come downstairs. I flew out of the bathtub to find water leaking out of the light fixture in my kitchen and water spots forming. I about had a heart attack. I called pure plumbing and they got me connected with a tech who said that from my description of the issue the overflow in my bathtub was leaking. However they could see me till Tuesday, and recommended I call Robert at quick response to check the potential water damage in the meantime.
I called him this morning and he let me know he would be able to come soon after his appointment and would connect with me when he was heading over. So in just a couple hours he was at my house. He was so nice, and even paid attention to the no shoe sign. He came in, scanned the areas effected, asked me how much water overflowed, whether there was soap in the water etc. He also checked the bathtub area. He let me know it was actually not bad at all, and it was a clean leak that occurred that should dry out. He also said in a week he could come down and recheck to make sure this occurred, none of this he charged me for. I really appreciated his assistance and honesty. I gave him a lemon from my yard