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  • Called for a price to replace an engine and transmission mount on my Honda Civic. They quoted a price much lower than the dealership. I told them exactly what was going on and what was needed before they gave me a price. I made an appt to take it in. I took the car in and, after 45 min, they told me that now that they had the VIN # they knew that a different mount was needed that would cost $200 more and that they couldn't get for 5 days. I drove an hour to get there. Why didn't they ask for the VIN # before they gave me a price and made an appt? Needless to say, I'm not a happy camper. And I'm pretty sure my other car was side swiped while sitting in their crowded parking lot.
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