I went here to try on wedding dresses with two friends and was not pleased with the experience. While they do have a good selection of Watters dresses along with other similar designers, I found those working in the store were not very helpful.
We had an appointment but were forced to wait for 15 minutes before we were able to start trying on dresses, even though there was a free fitting room. We were given clamps to put on the dresses we wanted to try on, however they didn't bring us all the dresses we had asked to try on. The fitting room was exceptionally small with the radiator heater in the room making it uncomfortably warm. They didn't help with putting on or trying the dresses at all. The staff barely spoke with us. Every single dress sample is a size 8, no varation, making it difficult to try different styles. They didn't discuss alteration options or anything like that. At the end of the appointment we left feeling like we wasted an hour and a half of our time.
I've had a better experience with staff, ambiance, and selection at every other store I've been to thus far.