After a botched hilite and root touch up at another salon, Philip pelusi saved the day (and my hair for my wedding!)
I was tempted to stay platinum blonde even though I hated it just so I didn't have fried hair on top of everything else, but Alex convinced me they could make me feel better about my hair and also not fry it.
I'm not sure how, after three color processing adventures in one week they managed to fix my hair and keep it silky and soft, but they did. My hair looked great and I felt awesome.
The staff is attentive and really listens to what you want and also provides suggestions without being pushy.
The downside is the price. My cut, color and hilights is almost $200.