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  • This is a HORRIBLE Pizza Hut location. I don't know what their problem is. I've had orders messed up five different times now. One of the times the manager gave me a credit for a free pizza, yet next time I called in the other manager said that I couldn't have it for free, but only a discounted price. THEY HAVE AN ACCOUNT FOR ME ON FILE, it's not like I just pulled that out of my A** when I called back!! Our food has been incorrect, things have been missing, and it has shown up bone dry before. No fun, and they don't even act like they care when you call. The latest debacle this evening was the wings. I like my wings saucy. Shouldn't be a problem, right? A long time ago, I ordered their wings and they were mostly dry. So from that point forward, I ordered extra sauce, which you have to pay 50 cents more. Yet every time I did that, the wings were drowning in sauce, so I didn't even need the extra sauce on the side. I kept paying for extra sauce for no reason. Tonight, I orders wings (no extra sauce) and just put a note to make sure the wings were sauced well. My order is delivered...NO blue cheese that I paid money for, and the wings have spots where there isn't any wing sauce on them at all. Seriously??!!!!! I called and spoke with an extremely unhelpful guy, he sounded young. He wasn't listening to what I was trying to say and at one point said that I could order my wings without sauce on them. WTF my problem is that you guys don't put enough sauce on them!!! He then went on to say that my note said extra sauce and since I didn't pay they didn't put it on. Yet A) my note never said "extra" and B) I always got the phone call from them in the past saying if you want extra sauce you have to pay the driver 50 cents. No phone call this time. I assumed that my directions in basic English would be clear to the average Pizza Hut worker. He said it's how they "interpret" the note. There is another Pizza Hut location closer to me, but for some reason this is the one that is assigned my address for delivery. Apparently the credit that they wanted to give me for the blue cheese is only good if I order from their location again. What a joke. I told them to not bother with the credit and hung up. I guess from now on we will only be eating Pizza Hut if we want to pick up our order, since we're done with this location for good.
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