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  • I have been coming here for about 7 years, loved their pastrami sandwiches. After owners changed a few years back, the quality of food changed as well. I went there yesterday with my sister to have a sandwich and when it came time to pay, we handed the waitress the $20 gift certificate that I bought there back in January for my sister's birthday. The waitress informed me that the Owner would not allow us to use it, as they don't do gift certificates! Now, I had the cert in hand, with their check tablet receipt and their writing. We asked for the owner to come out and he proceeded to yell at me and argue for a good 5 minutes as to why he wont accept it. He even asked who gave it to me and what was her name, as if I remember from January! I told him whatever empoyee he had at that time! I asked him where my $20 went then in January? He kept saying they dont do certificates. I asked him if I then had gone behind the register to write myself my own gift certificate from his restaurant back in January? He still argued with me then told his waitress to tell us he would call the cops if we didnt pay the full bill. So my sister got her phone out and started dialing and the waitress came back out to us and said he'd finally "agreed" to let us use it. Keep in mind, we ONLY had 2 pastrami sandwiches and 2 sodas and the bill was $32!! Service was horrible and it's wayyy too pricey for just 2 sandwiches and 2 drinks. We will NOT go back after getting this treatment from the Owner no less! They've lost some long time customers and they dont even care.
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