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  • Read some of the past reviews on here, and it's all about "waiting." Came here with my mom, and we didn't wait that long to be seated. We waited probably 15 mins to order... but in their defense it was pretty busy. I ordered ~ Baked mussels - watery. The sauce dropped off. Dragon roll (half) -my mom loved. Miso soup - as an appetizer it would've been our first... but the soup came out probably 30 mins later. Sashimi- rice = fish So the rice portion is big, and the fish is decent size. I ordered Masagox2,sweet eggx2, salmonx2 ,tunax2 , yellowtailx2, eelx2... They only ended up serving me masago x2, salmonx2 , tunax1, eelx2.... I asked the server about the tamago.... but she told me that it takes awhile... I don't think it should take 40 mins for some sweet egg over rice...?! Or at least let a customer know which rolls/sashimi would take some time to prep... because I personally did not want to stay 2 hours at a ayce and grab the server 3 times. Ordered a second dragon roll , because my mom like it. Asked about the yellow tail , and so the server talked to the chefs. Waited. Waited.. I'm already annoyed... So I flagged down the server , and I told him to canceled the orders... so he tells the chefs , and they shook their head like they didn't have any orders. Great. Amazing. Spectacular On top of that we ordered a chicken katsu togo. I understand that you guys have different chicken katsu rolls,plates, bowls, and etc ....since the server came off rude ...?? "Chicken katsu!? Which one?! Bowl?plate?roll?" Let me correct the polite way to respond to a customer, because I've been in the restaurant industry for awhile. "Chicken katsu? Well we have a choice over rice, as a roll, or as a plate . Which one were you interested in?" *polite voice * I only saw the "chicken katsu" . I know I had a lot of time to read the menu, but I didn't read word by word ... Anyways.... I think knowing your timing with each table, and following up with a customer on their order is the key to great service. As packed as it is~~Don't let your mood get in the way on you treat your customer. As a server you have to get over on what your feeling , and put in your "kiss your a**" personality , because some people actually tip based on how you're serving... not how terrible the food is. (Food is okay, so try the place!! Barely any AYCE sushi in north lv)
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