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  • After our second meal I have to say that this place has a lot of things they need to straighten out. With how long they've been open at this point there shouldn't be so many issues. I was more forgiving the first time we tried Gangnam but after today, I think I won't be back for a while. Here's our feedback- -At our first visit they were out of chicken and pork bulgogi. Really limits your option at the all you can eat, especially when there's only one chicken dish to choose. Since this is an all you can eat one would imagine that they are fully stocked on meat. -visited about 2 weeks apart and the beef bulgogi changed at my second visit- I found it tasted a bit funky and was a different cut of meat than the first time. Whatever beef you used before was tastier! -Today we had quite a bit of wait time for our meats. Maybe consider prepping your meats to avoid customer wait time.. our rice was going cold by the time the meat went on the grill. - We came one hour before closing last night and was turned away because of "last call" and "kitchen is closed." Your kitchen is full of raw meat dude, you don't have to cook a thing! Advertise that somewhere with your hours! So that we don't have to drive 20 minutes to be turned away. So disappointing when you're hungry and it feels more like the servers don't want to deal with another table. Came back today because of cravings and wished the situation was handled better. I wouldn't bring a group here because of 18% auto gratuity for parties of only 4 or more....at a restaurant where you cook your own food and only need a server for refills. Nice. Honestly.. just had such high hopes hearing about this place but found it so unorganized, their staff is all over the place and I hope they figure out a system that runs smoothly because it's quite hectic.
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