About: http://data.yelp.com/Review/id/8bq0wPBKqoXBYOOVzRzyKA

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About: http://data.yelp.com/Review/id/8bq0wPBKqoXBYOOVzRzyKA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-01 00:00:00 (xsd:dateTime)
itemReviewed	Nirvana
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Things never bode well when it takes 10 minutes to get a server to acknowledge your presence at a table. So began our disappointing experience at un-aptly named "Nirvana". Number of Restaurant 101 rules broken: FOUR #1 - Acknowledge customers within 5 minutes of arrival, with water served immediately. FAIL. Server took 10 minutes to hurriedly provide us with menus and offer drinks. #2 - Visit table every so often to offer refills and provide updates on ETA of food order. FAIL. Beer glass sat empty and we never got offered refills over a 40 minute period! We were thirsty, and hungry.. Getting to that next. #3 - Food should take max 30 minutes to come out. FAIL. While the eclectic decor and tables-full of hipsters put us into a laid back mood, we were sad when our simple order (burger and wrap) took 40 minutes, despite the table next to us getting their order pretty fast. #4 - Apologize and offer a solution - don't give excuses! FAIL. After 40 minutes, my partner asked the server where the food was, she said it would be right out, but didn't apologize. Another server then told us that they were missing a member of the kitchen staff, blah blah blah. We had to ask them for a discount, when really, they should have offered this right away. To make matters (even) worse, the order was wrong!!! Needless to say, we came with high hopes and empty stomachs, and left disappointed and hungry. :-( On a side note, the ladies' washroom was pretty gross. Also a red flag that management doesn't give a sh&t.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mei

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